Our treatment coordinators, Louisa and Jeanette, enable every patient to have an individual and personal service. Together with the dentist they will listen to your concerns. If you are worried and apprehensive then they will be there for you. They will take your medical history and guide you seamlessly through your dental experience.
If your needs are such that extensive planning is necessary to achieve optimum dental care, then our Treatment Coordinators will set up a dental treatment conference so that you understand and the proposed treatment options.
You may come to this conference with a family member if they so choose. The treatment alternatives can be discussed comprehensively, the financial considerations will be taken into account. We encourage patients to ask lots of questions. Should you go home and have more questions then we are happy to have review treatment planning meetings, we can talk to you on the telephone or through email. We are always here to answer your questions should they arise. As a practice we encourage patient to be comfortable with the choices taken.